I Love NY Limo

FAQ

Got Questions? We’ve got answers.

Explore our most common queries to make your experience with Luxury Limo as smooth as your ride with us.

Booking with us is simple. You can make a reservation through our website or by calling our 24/7 customer service line. We’re ready to assist you at any time, also last minute reservation.

We understand that plans can change. You can modify your reservation by contacting our customer service team. We’re here to accommodate your needs.

If the cancellation was from our side (which will never happen), we will provide a full refund.

 

If the cancellation was from the customer’s side, fees may be applicable according to our cancellation policy, which you can check in our Terms of Service

We only accept payments by card or cash. Additionally, the card holder should be the booker.

We have been known to accommodate clients with as little as 2 hours’ notice. We do our best to accommodate last-minute requests whenever possible.

 

Contact us now to check availability.

Yes, we offer specialized packages for weddings and social events. Contact us, so we can help you create a customized plan for your special day.

Yes, you can! We offer a wide range of add-on amenities to enhance your ride, from refreshments to entertainment options. Just let us know your preferences on comments when making the reservation.

We offer our services with passenger safety and comfort in mind. For safety reasons, we recommend that SUV passengers do not occupy the front seat. Stretch Limousines DO NOT have a front seat by law. However, if you have a specific request to use the front seat, feel free to discuss it with our customer service team when making your reservation. We are always available to assist you in choosing the right vehicle based on the number of passengers, luggage, and needs.

 

Please check our fleet page for more information on the different car types and their capacity.

14 pass with luggage. Please review our fleet for more information.