Privacy Policy

1. Introduction

Welcome to Luxury Limo (“Luxury Limo”, “we,” “us,” or “our”). This Privacy Policy governs the collection, use, and disclosure of personal information on our website and related services. By accessing or using our website and services, you agree to the terms outlined in this policy.    

2. Information We Collect

We collect various types of personal information to provide and improve our limousine services:  

Contact Form:

• Full Name
• Phone Number
• Email Address

Estimate Request Form:

• Full Name
• Email Address
• Phone Number
• Destination Information
• Number of Passengers
• Luggage Count

3. Purposes of Processing

We process your personal information for the following purposes:

• Responding to inquiries and providing customer support.
• Confirming and managing your reservations.
• Sending you estimates and processing payments with your consent.
• Sending you newsletters if you have subscribed (see Newsletter section).
• Personalized advertising using your name, email, and phone number (with your consent).

4. Payment Information

We offer various payment options, including Stripe, PayPal, Cash App, and Venmo. We only save payment/billing information with your explicit consent. Your payment information is securely processed by trusted third-party payment processors.  

5. Newsletter

If you subscribe to our newsletter, we will use your name, email, and phone number to send you promotional materials and updates. You can opt-out of receiving newsletters at any time.  

6. Third-Party Services

We may use plugins and extensions such as Google Analytics to improve our website’s performance and user experience. These third-party services may collect and process data as outlined in their respective privacy policies.  

7. Cookie Policy

For information on how we use cookies and similar technologies, please refer to our Cookie Policy page.  

8. Data Sharing

We do not sell or share your personal information with third parties, except as required by law or with your explicit consent.  

9. Security Measures

We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee absolute security.  

10. Children’s Privacy

Our services are not directed towards individuals under a certain age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will promptly delete the information.  

11. Policy Changes

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the date of the last update will be modified accordingly.  

12. Contact Information

For privacy-related inquiries or to exercise your rights under this Privacy Policy, please contact us at info@ilovenylimo.com.